Privacy & Security

BKBaji Privacy Policy — Your information is safe with us

BKBaji is fully committed to protecting your personal data. Find out what information we collect, how it's used, and what rights you have — all explained in plain language.

Last Updated: January 2026 | Version 2.5
SSL Encryption
Never Sold to Third Parties
Your Rights Are Protected
GDPR Compliant

BKBaji takes your privacy seriously. This Privacy Policy explains what data we collect, why we collect it, and what rights you have. If you have any questions, please contact our Help Center Let us know.

Section 01

Introduction & Scope

This Privacy Policy explains how information you provide — or that is automatically collected — while using the BKBaji website and mobile app is managed.

This policy applies to all BKBaji services — including the website, app, customer support, and any digital communication channels. By using BKBaji's services, you agree to this policy.

We believe privacy is a fundamental right. That's why this policy is written in plain, straightforward language — so you can actually understand it.

Section 02

What Information We Collect

BKBaji collects two types of information — what you provide directly, and what is collected automatically through your use of the platform.

Data Type Example When It Is Collected
Identity Information Full name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address, postal address At the time of account registration
Financial Information Mobile banking number, transaction history During Deposits & Withdrawals
Technical Information IP address, browser, and device type Automatically upon visiting the site
Gaming Activity Betting history, game preferences, wins and losses During Gaming Sessions

BKBaji will never ask for your mobile banking PIN, bank password, or card number. If anyone requests this information, please notify us immediately.

Section 03

How Your Data Is Used

BKBaji uses your information only for specific, legitimate purposes. Below is a clear explanation of why and how we use your data:

Account Management: Your identity information is used for account creation, identity verification, and login security.
Payment Processing: Financial data is used to process deposits and withdrawals and to prevent fraudulent activity.
Customer Support: Your contact details are used to respond accurately to your queries or complaints and to resolve any issues.
Personalized Experience: Gaming activity is analyzed to provide personalized bonus and game recommendations.
Legal Compliance: Necessary data is retained to meet Anti-Money Laundering (AML) and regulatory compliance requirements.
Promotional Communications: You can opt in to receive SMS or email updates about new offers and promotions. This can be turned off at any time.
Section 04

Data Retention & Period

BKBaji does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Active Account Data: Retained for as long as your account remains active.
  • Data from closed accounts: Even after account closure, data may be retained for up to 5 years as required by legal obligations.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with international financial regulations.
  • Browsing Logs: Typically retained for up to 90 days, then automatically deleted.

Once the retention period expires, data is securely deleted or irreversibly anonymized.

Section 05

Data Sharing & Third Parties

BKBaji does not sell your personal information to any third party. However, in limited circumstances, information may be shared:

Payment Processors: Limited data is shared with mobile banking services such as Mobile Pay and Nagad solely to process transactions.
Game Providers: When you play Live Casino or slots games, the game provider can see your user ID but not your personal information.
Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
Business Restructuring: In the event of a merger or acquisition, the new entity will be bound by the same privacy policy.

Before sharing any data with third parties, strict data protection agreements are put in place with those parties.

Section 06

Cookies & Tracking Technologies

BKBaji's website and app use cookies and similar technologies to enhance your browsing experience.

Cookie Types:

  • Essential Cookies: Essential for maintaining your login session and ensuring security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences (language, settings).
  • Analytics Cookies: Used to understand how the site is being used, without revealing any personally identifiable information.
  • Marketing Cookies: To show you relevant advertisements. You may opt out of these at any time.

Cookies can be managed through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

Section 07

Your Data Rights

As a BKBaji user, you have full control over your personal information. Contact our support center to exercise any of the rights listed below:

Right to Access: You have the right to request access to the information we hold about you.
Right to Rectification: You may request a correction if any of your information on record is inaccurate.
Right to Erasure: After account closure, you may request deletion of your data, except where retention is required by law.
Objection to Processing: You may object to marketing communications and certain types of data processing at any time.
Data Portability: You may request a copy of the information we hold about you.

BKBaji will respond to rights requests within 30 days of receipt. For complex requests, this period may be extended, but you will be notified in advance.

Section 08

Security Measures

BKBaji uses industry-leading technology to protect your information. Our security infrastructure operates on multiple layers:

  • SSL/TLS Encryption: All data transmitted on the site is encrypted with 256-bit SSL.
  • Two-Factor Authentication (2FA): An extra layer of security applied at login.
  • Firewall & DDoS Protection: Protection against unauthorized access and cyber attacks.
  • Regular Security Audits: Third-party experts conduct regular audits of our systems.
  • Restricted Access: Only authorized staff can access your data, and only when there is a specific need to do so.

In the event of a data breach, BKBaji will notify affected users within 72 hours and take prompt action.

Section 09

Protection of Minors' Data

BKBaji's services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that a minor has used our platform, the relevant account will be immediately closed and all associated data will be securely deleted.

Parents are strongly encouraged to monitor their children's access to online gaming platforms and to report any suspicious activity to us immediately.

Section 10

Changes to the Privacy Policy

BKBaji reserves the right to update this Privacy Policy as needed. Any changes will be reflected in the last updated date at the top of the page.

For significant changes, registered members will be notified by email or SMS at least 30 days in advance. Minor changes will be announced via a notice on the site only.

Continued use of BKBaji after any changes have been made will be considered acceptance of the updated privacy policy.

Section 11

Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us. Our data protection team is always here to help.

Email

Privacy@bkbaji.biz

Live Chat

Via Our 24/7 Help Center

Requests submitted by email are typically responded to within 2–3 business days. For urgent matters, please use live chat.

Why Is Your Data Safe with BKBaji?

A quick overview of the core pillars of our privacy protection

End-to-End Encryption

Every transaction and personal detail is protected by 256-bit SSL encryption, keeping your data completely inaccessible to third parties.

No Data Selling

BKBaji never sells your personal data to third parties. Your information is used solely to deliver services to you.

Full Control Is Yours

View, correct, or request deletion of your information at any time. Your data belongs to you.

International Standards

Our privacy policy is built in compliance with GDPR and international data protection standards. You are covered by global-level protection.

Regular Security Audits

Independent experts regularly audit our systems. Any vulnerabilities found are patched immediately.

Limited Retention Period

No data is kept longer than necessary. Once the retention period ends, it is securely deleted.

Start Gaming Safely Today

Sign up with BKBaji knowing your privacy is fully protected, and enjoy the best gaming experience in Bangladesh.

বাংলা